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Windows 10 Stuck On Just A Momentdigishara

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Summary :

Windows 10 stuck on loading screen' is a very common issue nowadays, and this post introduces you several solutions to deal with this issue effectively. Please try them one by one and hope they are helpful in removing Windows 10 freezing on loading screen.

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'Windows 10 Stuck on Loading Screen' Issue Occurs

Windows 10 is the latest Windows Operating System (OS) and it owns many great features which are available only on Windows 10. Many users choose to update their Windows OS to this version to enjoy its charming features. However, no Windows OS is perfect. Windows 10 is not an exception.

Here, it is said that many Windows 10 users have encountered this issue: 'Windows 10 stuck on loading screen'.

'When I run a startup repair on my Windows 10 Dell laptop, the system was stuck at loading circle in a reboot loop. It kept showing the 'Windows is loading files' screen. W hen the loading process was finished, it went back on the laptop starting page and went to the Windows is loading files screen again and again.' Launch Outlook in safe mode by choosing one of the following options. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter. In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

What is the truth? When you search this issue online, you will discover that quite a lot of Windows 10 users post this issue on different forums to seek an available solution.

Apparently, this is a very common issue. And when it appears, you will see the computer screen displays Windows 10 black screen with loading circle and cursor (see the following picture).

Don't worry if Windows stuck on welcome screen! Here, you can find 7 effective solutions to solve this issue.

Under what circumstance can this issue be triggered? You can read the next section to get the answer.

When 'Windows 10 Hangs at Loading Screen' Issue May Happen?

Windows 10 stuck on black screen with spinning dots may occur in different situations. Three common scenarios are here:

1. Windows Update Stuck on Loading Screen.
Some users say that they want to upgrade their Windows OS to the latest Windows 10, but finally, Windows 10 stuck on black loading screen without any process issue happens.

2. Windows 10 Stuck on Spinning Dots on Startup
A lot of users claim that they are unable to turn on Windows 10 normally because it has been getting stuck on the black screen with white spinning dots at the bottom just before the login screen.

3. Windows 10 Hangs at Loading Screen When Upgrading Nvidia Drivers
A few Windows 10 users post on the internet that when they try to update their Nvidia drivers, the computer screen becomes black suddenly. After doing a hard reset of the system, Windows 10 black screen spinning dots issue occurs.

Of course, there are also other circumstances which will not be listed in this post. However, the result is the same: Windows 10 stuck on black screen with spinning dots.

This is really an annoying thing because you are unable to boot your computer properly. Thus, to get your computer out of the Windows 10 freezing on loading screen issue is the highest priority. In this post, we collect several methods which receive some positive feedbacks on the internet. If you are facing the same issue, please try them one by one.

How to Fix Windows 10 Stuck on Loading Screen?

  1. Unplug USB Dongle
  2. Do Disk Surface Test
  3. Enter Safe Mode to Fix This Issue
  4. Do System Repair
  5. Do System Restore
  6. Clear CMOS Memory
  7. Replace CMOS Battery
  8. Check Computer RAM
  9. Clean Reinstall Windows 10
  10. Roll back to a Previous Version of Windows

Method 1: Unplug USB Dongle

If Windows 10 stuck on loading screen occurs, please try to disconnect all the worked USB dongles. Here USB dongle means the device which is connected to your computer with a USB cable including blue tooth, SD card readers, flash drive, wireless mouse dongle, and more.

This method gains a lot of positive feedback online. And if you are lucky enough, the issue will be solved. If not, please continue to try the next method.

Method 2: Do Disk Surface Test

Windows 10 stuck on just a moment

If the hard drive has bad sectors, the possibility of 'Windows 10 stuck on loading screen' issue is great. So, you need to do disk surface test and shield the bad sectors.

To achieve these aims, we recommend you to use a piece of professional partition magic manager. And MiniTool Partition Wizard is a good choice.

In this case, you can't boot your computer normally, thus you can use this software's 'Bootable Media' feature to build a bootable disc/flash drive and then set your computer to boot from this bootable device.

Here, you should know that this feature 'Bootable Media' is available in all registered MiniTool Partition Wizard. Here take MiniTool Partition Wizard Professional Edition as an example.

You can refer to these two posts to get the bootable media, and then boot your computer from it:
1. How to Build Boot CD/DVD Discs and Boot Flash Drive with Bootable Media Builder?
2. How to Boot from Burned MiniTool Bootable CD/DVD Discs or USB Flash Drive?

You need to select the target disk after entering the software's main interface, and then click on 'Surface Test' feature from the left action pane. Then, click on 'Start Now' button to start surface test process.

During this process, the bad sectors will be marked as red, and the normal sectors will be marked as green.

If there are bad sectors on the hard disk, you need to shield them. Under this circumstance, you need to use CHKDSK of Window snap-in tool. Just go to the Safe Mode to run Command Prompt and type chkdsk c: /f to shield these bad sectors.

Tip: How to enter Safe Mode in this case? When Windows 10 stuck on loading screen issue happens, to enter safe mode, you should boot your computer from the bootable disk, or shut down your computer abnormally once or more times until your computer boot with 'Automatic Repair' screen. Then select Advance options > Troubleshoot > Advanced options > Startup Settings > Restart, after your computer restart, press 4 or F4 on the keyboard to start your PC in Safe Mode.

After that, you can restart your computer. If 'Windows 10 stuck on loading screen' problem happens again, the hard drive may be damaged. Under this situation, you should consider replacing the original hard disk.

However, you may want to clone the original data on the target hard drive in advance. Here, you can use 'Copy Disk' feature of MiniTool Partition Wizard Bootable Edition to clone data on the hard drive.

Step 1: to clone hard drive data, you should select the disk you want to copy and click on 'Copy Disk' from the left action pane. On the first pop-out window, you need to select the target disk which you want to use as the alternative disk and press 'Next' to continue.

Here, you should know that the content on the target disk will be deleted. So, please make sure that there is no important data on it.

Step 2: on the second pop-out window, please choose the copy options according to your own needs and click 'Next' to continue.

Step 3: after that, you will enter a window which tells you how to boot from the destination disk. Read the 'Note' and click on 'Finish' button to go back to the main interface. Then, click on 'Apply' to execute this copy operation.

In addition, MiniTool ShadowMaker, free PC backup software, also offers you a feature to clone a hard drive for backup with simple clicks. Just use it to back up your disk data when Windows 10 stuck on spinning dots issue occurs due to bad sectors.

After copying disk, your data on the source disk will be kept well on the destination disk. Then you will not be bothered by the risk of data loss caused by 'Windows 10 hangs at loading screen' issue.

Of course, 'Windows 10 freezing on loading screen' issue may be caused by other reasons. You can also try the following methods to solve this issue.

Method 3: Enter Safe Mode to Fix This Issue

Entering Safe Mode and doing something useful is another easy way to fix this issue. Here, there are four different operations for different situations after you enter the Safe Mode. You can select a proper operation according to your actual situation.

1. If you encounter this issue when you are trying to update Nvidia Derivers, you can enter the Safe Mode and make a roll back of the Nvidia drivers. Then try to restart your computer in normal mode.

2. In some cases, 'Windows stuck on loading screen' issue is caused by Windows update or other problems. At this time, you can enter the Safe Mode, do nothing and then reboot your computer.

3. Virus or malware may cause 'Windows stuck on loading screen' issue. Why not use a piece of antivirus software to scan your computer in Safe Mode, remove all the virus and malware from your computer, and then try to restart your computer.

4. It is possible that the installed antivirus software conflicts with the current Windows OS, and then 'Windows 10 stuck on spinning dots' issue happens when you want to start your computer. So, you can uninstall that antivirus software in Safe Mode, and then restart your computer to verify whether it is normal.

Momentdigishara

On condition that this method is unavailable for your case, we have the fourth way to be recommended. Please read on.

Method 4: Do System Repair

In case that there is something wrong with Windows 10 system, you can do system repair to fix it. Since you can't boot Windows 10 normally, you need to use a Windows 10 installation CD or enter the Safe Mode to open command prompt window and type 'bootrec.exe /fix' to do a system repair.

If system repair still doesn't work for you, try method 5.

Method 5: Do System Restore

If the above four methods can't fix 'Windows 10 freezing on loading screen' issue, you can also do a system restore which will take your computer back to an earlier point in time. However, you have to make sure that there is a full system backup on your computer, and the system protection is turned on.

Here, you still need to do it in Safe Mode. Please follow these operations: press 'Start' button > select 'Control Panel' > search for 'Recovery' > click 'Open System Restore' > press 'Next' > choose the restore point you want to use > select 'Next' > choose 'Finish'.

Note: If you don't see any restore points and receive the warning 'System protection is turned off. To turn it back on so that you can use System Restore, configure system protection' after you click 'Open System Restore', this method will be unavailable because you can't turn on system protection in Safe Mode.

If this method doesn't work for you, please try the next method to fix Windows 10 stuck on spinning dots issue.

Method 6: Clear CMOS Memory

Windows

Misconfiguration of BIOS may be the cause of Windows 10 freezing on loading screen. So you can clear the BIOS memory on the computer motherboard which can return the BIOS settings to the factory settings.

Method 7: Replace CMOS Battery

If your computer has been used for more than three years, you should consider replacing the CMOS battery. There are real cases show that if CMOS battery is powered off for an extended amount of time, 'Windows 10 hangs at loading screen' issue may happen when you boot your computer.

Method 8: Check Computer RAM

'Windows 10 stuck on loading screen' issue may also happen if the computer RAM is loose. Under this circumstance, you should cut off the power of your computer, open the computer case, and reinstall the RAM. After that, you can restart your computer to check whether it can boot normally. Of course, you can try this method twice if this issue is not solved after the first try.

Method 9: Clean Reinstall Windows 10

If all of the above methods are unavailable to solve 'Windows hangs at loading screen' issue, you should try to do a clean reinstallation of Windows 10. Before reinstallation, you can use 'Copy Disk' function of MiniTool Partition Wizard Bootable Edition to back up all data on the computer, format your computer hard drive and then reinstall Windows 10 to fix Windows 10 stuck on black loading screen.

Method 10: Roll back to a Previous Version of Windows

Sometimes, this problem is solved with one of the above methods, but you feel regretful after installing Windows 10 or even days later you encounter this issue again, so you want to go back to a previous version of Windows.

However, you should first check whether you have the chance to do this. General speaking, you have 10 days to roll back to your previous Windows OS since Windows 10 Anniversary Update (Version 1607).

Then, you will be able to roll back to an earlier version in WinRE by going to Choose an option > Troubleshoot > Advanced options and choose the option Go back to the previous build or Go back to the previous version.

Tip: Sometimes, you may fail to perform Windows 10 rollback since the option is grayed out after 10 days. Here, this post - 3 Ways to Go Back to an Earlier Build Not Available Windows 10 shows you more solutions.

Bottom Line

When you are facing 'Windows 10 stuck on loading screen' issue, don't be panic and annoyed. Please try these 10 methods which are introduced in this post. There is always a way which can solve this problem.

In addition, you can leave your related questions on the comment bar. Meanwhile, if you have your own ideas and suggestions, you can also share with us or send an email to [email protected]. Thank you!

During the process of Windows setup, Windows 7 or Windows Vista users may encounter the Windows is loading files loop or be stuck at the Windows is loading files screen. Given that, we will present you all the potential fixes for the issue and provide an effective way to recover your data with EaseUS Data Recovery Wizard when Windows cannot boot.

Did you wait for a long period for the computer to boot up but it stuck in 'Windows is loading files...'? Don't worry when you come across this error. In the following, you will find 8 fixes to get your computer out of this issue. Pick up one and make your computer work now:

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Run Startup RepairInsert Windows installation disk and boot PC on it > Select 'Repair your computer'...Full steps
Fix 2. Update Computer DriversRestart PC and press F8 > Enter Advanced Boot Options > Select 'Safe Mode'...Full steps
Fix 3. Check HDD and RAMIf you have 1+ hard disk or RAM memory stick, remove the additional one and restart PC...Full steps
Fix 4. Reset or Update BIOSEnter BIOS > 'Setup Defaults' > 'Load Setup Default' > Save the changes...Full steps
Fix 5. Uninstall Suspicious ProgramsRestart PC to enter Advanced Boot Options > Safe Mode > Uninstall suspicious programs...Full steps
Fix 6. Run bootrecInsert Windows installation disk and restart PC > 'Command Prompt' > Enter bootrec /fixboot ..Full steps
Fix 7. Run CHKDSKBoot PC from Windows installation disk > Enter Command Prompt > Type chkdsk c: /f...Full steps
Fix 8. Reinstall WindowsRun bootable data recovery software to restore valuable data first > Reinstall Windows...Full steps

Overview of 'Windows is loading files'

'When I run a startup repair on my Windows 10 Dell laptop, the system was stuck at loading circle in a reboot loop. It kept showing the 'Windows is loading files' screen. When the loading process was finished, it went back on the laptop starting page and went to the Windows is loading files screen again and again.'

A similar situation of the 'Windows is loading files' issue is that when you try to reinstall Windows, you may get a black screen that shows you the 'Windows is loading files' message but the loading wheel is frozen and never moved on. Usually, Windows couldn't load correctly can happen for various reasons. And following the issue, users may also encounter other problems like the black screen of death, computer freezing randomly, startup repair loop, disk boot failure, etc.

Possible Causes

The Windows loading process is a process that will happen each time you start your computer. Generally, it will go through so quickly that you cannot even notice it. But if you are stuck on the screen, there must be something wrong with your computer.

The 'Windows is loading files' loop may occur when you try to start your computer or reinstall Windows. If you come across this issue when you start your computer, it may result from a damaged BOOTMGR. (BOOTMGR, Windows Boot Manager, is a small piece of software that helps your Windows operating system start.) While if it occurs when you try to reinstall Windows 7 or Windows Vista, the culprit may be your computer drivers.

Fixes for Windows is Loading Files Loop

Important
Before starting, note that you should have a corresponding Windows installation media, be it a bootable USB drive, CD or DVD disc. And make sure the bootable disk is set up as the first in the BIOS boot sequence. If you don't have the CD/DVD or USB boot drive, visit Microsoft's page about how to create Windows 10 installation media (www.microsoft.com/en-us/software-download/windows10) for help.

Whether the 'Windows is loading files' loop is due to BOOTMGR damage or problematic computer drivers, you can apply the following solutions to fix it.

Method 1. Run Startup Repair

The first tip we recommend you try is to perform Startup Repair with the Windows installation disc.

Step 1. Insert your Windows 7/Vista installation disc to your computer.

Step 2. Start your computer and boot from your installation DVD.

Step 3. Select 'Repair your computer' in the Windows Welcome screen.

Step 4. Choose your corresponding OS. When you see the System Recovery Options, choose 'Startup Repair'.

Step 5. Wait for the repairing process to finish. After that, restart your computer.

If 'Startup Repair' cannot fix your PC that is stuck at the 'Windows is loading files' screen, continue to try the 'System Restore' option.

Method 2. Update Computer Drivers

Device drivers server as the communication media between your Windows OS and the device (motherboard, video card, sound card, printer, keyboard, mouse, etc.). Computer and hardware manufacturers always include a group of drivers for different hardware devices, like driver CD or DVD. The driver related problems can also be fixed by updating the drivers. To update drivers on a computer that cannot boot, you need to enter the Safe Mode. Safe Mode starts your computer with only necessary drives and services. By doing so, it limits your Windows operations to basic functions, which can serve as a troubleshooting function.

Step 1. Restart your computer. Once it starts, press 'F8' in 1-second intervals until you see the Windows logo.

Windows 10 Stuck On Just A Momentdigishara

If the hard drive has bad sectors, the possibility of 'Windows 10 stuck on loading screen' issue is great. So, you need to do disk surface test and shield the bad sectors.

To achieve these aims, we recommend you to use a piece of professional partition magic manager. And MiniTool Partition Wizard is a good choice.

In this case, you can't boot your computer normally, thus you can use this software's 'Bootable Media' feature to build a bootable disc/flash drive and then set your computer to boot from this bootable device.

Here, you should know that this feature 'Bootable Media' is available in all registered MiniTool Partition Wizard. Here take MiniTool Partition Wizard Professional Edition as an example.

You can refer to these two posts to get the bootable media, and then boot your computer from it:
1. How to Build Boot CD/DVD Discs and Boot Flash Drive with Bootable Media Builder?
2. How to Boot from Burned MiniTool Bootable CD/DVD Discs or USB Flash Drive?

You need to select the target disk after entering the software's main interface, and then click on 'Surface Test' feature from the left action pane. Then, click on 'Start Now' button to start surface test process.

During this process, the bad sectors will be marked as red, and the normal sectors will be marked as green.

If there are bad sectors on the hard disk, you need to shield them. Under this circumstance, you need to use CHKDSK of Window snap-in tool. Just go to the Safe Mode to run Command Prompt and type chkdsk c: /f to shield these bad sectors.

Tip: How to enter Safe Mode in this case? When Windows 10 stuck on loading screen issue happens, to enter safe mode, you should boot your computer from the bootable disk, or shut down your computer abnormally once or more times until your computer boot with 'Automatic Repair' screen. Then select Advance options > Troubleshoot > Advanced options > Startup Settings > Restart, after your computer restart, press 4 or F4 on the keyboard to start your PC in Safe Mode.

After that, you can restart your computer. If 'Windows 10 stuck on loading screen' problem happens again, the hard drive may be damaged. Under this situation, you should consider replacing the original hard disk.

However, you may want to clone the original data on the target hard drive in advance. Here, you can use 'Copy Disk' feature of MiniTool Partition Wizard Bootable Edition to clone data on the hard drive.

Step 1: to clone hard drive data, you should select the disk you want to copy and click on 'Copy Disk' from the left action pane. On the first pop-out window, you need to select the target disk which you want to use as the alternative disk and press 'Next' to continue.

Here, you should know that the content on the target disk will be deleted. So, please make sure that there is no important data on it.

Step 2: on the second pop-out window, please choose the copy options according to your own needs and click 'Next' to continue.

Step 3: after that, you will enter a window which tells you how to boot from the destination disk. Read the 'Note' and click on 'Finish' button to go back to the main interface. Then, click on 'Apply' to execute this copy operation.

In addition, MiniTool ShadowMaker, free PC backup software, also offers you a feature to clone a hard drive for backup with simple clicks. Just use it to back up your disk data when Windows 10 stuck on spinning dots issue occurs due to bad sectors.

After copying disk, your data on the source disk will be kept well on the destination disk. Then you will not be bothered by the risk of data loss caused by 'Windows 10 hangs at loading screen' issue.

Of course, 'Windows 10 freezing on loading screen' issue may be caused by other reasons. You can also try the following methods to solve this issue.

Method 3: Enter Safe Mode to Fix This Issue

Entering Safe Mode and doing something useful is another easy way to fix this issue. Here, there are four different operations for different situations after you enter the Safe Mode. You can select a proper operation according to your actual situation.

1. If you encounter this issue when you are trying to update Nvidia Derivers, you can enter the Safe Mode and make a roll back of the Nvidia drivers. Then try to restart your computer in normal mode.

2. In some cases, 'Windows stuck on loading screen' issue is caused by Windows update or other problems. At this time, you can enter the Safe Mode, do nothing and then reboot your computer.

3. Virus or malware may cause 'Windows stuck on loading screen' issue. Why not use a piece of antivirus software to scan your computer in Safe Mode, remove all the virus and malware from your computer, and then try to restart your computer.

4. It is possible that the installed antivirus software conflicts with the current Windows OS, and then 'Windows 10 stuck on spinning dots' issue happens when you want to start your computer. So, you can uninstall that antivirus software in Safe Mode, and then restart your computer to verify whether it is normal.

On condition that this method is unavailable for your case, we have the fourth way to be recommended. Please read on.

Method 4: Do System Repair

In case that there is something wrong with Windows 10 system, you can do system repair to fix it. Since you can't boot Windows 10 normally, you need to use a Windows 10 installation CD or enter the Safe Mode to open command prompt window and type 'bootrec.exe /fix' to do a system repair.

If system repair still doesn't work for you, try method 5.

Method 5: Do System Restore

If the above four methods can't fix 'Windows 10 freezing on loading screen' issue, you can also do a system restore which will take your computer back to an earlier point in time. However, you have to make sure that there is a full system backup on your computer, and the system protection is turned on.

Here, you still need to do it in Safe Mode. Please follow these operations: press 'Start' button > select 'Control Panel' > search for 'Recovery' > click 'Open System Restore' > press 'Next' > choose the restore point you want to use > select 'Next' > choose 'Finish'.

Note: If you don't see any restore points and receive the warning 'System protection is turned off. To turn it back on so that you can use System Restore, configure system protection' after you click 'Open System Restore', this method will be unavailable because you can't turn on system protection in Safe Mode.

If this method doesn't work for you, please try the next method to fix Windows 10 stuck on spinning dots issue.

Method 6: Clear CMOS Memory

Misconfiguration of BIOS may be the cause of Windows 10 freezing on loading screen. So you can clear the BIOS memory on the computer motherboard which can return the BIOS settings to the factory settings.

Method 7: Replace CMOS Battery

If your computer has been used for more than three years, you should consider replacing the CMOS battery. There are real cases show that if CMOS battery is powered off for an extended amount of time, 'Windows 10 hangs at loading screen' issue may happen when you boot your computer.

Method 8: Check Computer RAM

'Windows 10 stuck on loading screen' issue may also happen if the computer RAM is loose. Under this circumstance, you should cut off the power of your computer, open the computer case, and reinstall the RAM. After that, you can restart your computer to check whether it can boot normally. Of course, you can try this method twice if this issue is not solved after the first try.

Method 9: Clean Reinstall Windows 10

If all of the above methods are unavailable to solve 'Windows hangs at loading screen' issue, you should try to do a clean reinstallation of Windows 10. Before reinstallation, you can use 'Copy Disk' function of MiniTool Partition Wizard Bootable Edition to back up all data on the computer, format your computer hard drive and then reinstall Windows 10 to fix Windows 10 stuck on black loading screen.

Method 10: Roll back to a Previous Version of Windows

Sometimes, this problem is solved with one of the above methods, but you feel regretful after installing Windows 10 or even days later you encounter this issue again, so you want to go back to a previous version of Windows.

However, you should first check whether you have the chance to do this. General speaking, you have 10 days to roll back to your previous Windows OS since Windows 10 Anniversary Update (Version 1607).

Then, you will be able to roll back to an earlier version in WinRE by going to Choose an option > Troubleshoot > Advanced options and choose the option Go back to the previous build or Go back to the previous version.

Tip: Sometimes, you may fail to perform Windows 10 rollback since the option is grayed out after 10 days. Here, this post - 3 Ways to Go Back to an Earlier Build Not Available Windows 10 shows you more solutions.

Bottom Line

When you are facing 'Windows 10 stuck on loading screen' issue, don't be panic and annoyed. Please try these 10 methods which are introduced in this post. There is always a way which can solve this problem.

In addition, you can leave your related questions on the comment bar. Meanwhile, if you have your own ideas and suggestions, you can also share with us or send an email to [email protected]. Thank you!

During the process of Windows setup, Windows 7 or Windows Vista users may encounter the Windows is loading files loop or be stuck at the Windows is loading files screen. Given that, we will present you all the potential fixes for the issue and provide an effective way to recover your data with EaseUS Data Recovery Wizard when Windows cannot boot.

Did you wait for a long period for the computer to boot up but it stuck in 'Windows is loading files...'? Don't worry when you come across this error. In the following, you will find 8 fixes to get your computer out of this issue. Pick up one and make your computer work now:

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Run Startup RepairInsert Windows installation disk and boot PC on it > Select 'Repair your computer'...Full steps
Fix 2. Update Computer DriversRestart PC and press F8 > Enter Advanced Boot Options > Select 'Safe Mode'...Full steps
Fix 3. Check HDD and RAMIf you have 1+ hard disk or RAM memory stick, remove the additional one and restart PC...Full steps
Fix 4. Reset or Update BIOSEnter BIOS > 'Setup Defaults' > 'Load Setup Default' > Save the changes...Full steps
Fix 5. Uninstall Suspicious ProgramsRestart PC to enter Advanced Boot Options > Safe Mode > Uninstall suspicious programs...Full steps
Fix 6. Run bootrecInsert Windows installation disk and restart PC > 'Command Prompt' > Enter bootrec /fixboot ..Full steps
Fix 7. Run CHKDSKBoot PC from Windows installation disk > Enter Command Prompt > Type chkdsk c: /f...Full steps
Fix 8. Reinstall WindowsRun bootable data recovery software to restore valuable data first > Reinstall Windows...Full steps

Overview of 'Windows is loading files'

'When I run a startup repair on my Windows 10 Dell laptop, the system was stuck at loading circle in a reboot loop. It kept showing the 'Windows is loading files' screen. When the loading process was finished, it went back on the laptop starting page and went to the Windows is loading files screen again and again.'

A similar situation of the 'Windows is loading files' issue is that when you try to reinstall Windows, you may get a black screen that shows you the 'Windows is loading files' message but the loading wheel is frozen and never moved on. Usually, Windows couldn't load correctly can happen for various reasons. And following the issue, users may also encounter other problems like the black screen of death, computer freezing randomly, startup repair loop, disk boot failure, etc.

Possible Causes

The Windows loading process is a process that will happen each time you start your computer. Generally, it will go through so quickly that you cannot even notice it. But if you are stuck on the screen, there must be something wrong with your computer.

The 'Windows is loading files' loop may occur when you try to start your computer or reinstall Windows. If you come across this issue when you start your computer, it may result from a damaged BOOTMGR. (BOOTMGR, Windows Boot Manager, is a small piece of software that helps your Windows operating system start.) While if it occurs when you try to reinstall Windows 7 or Windows Vista, the culprit may be your computer drivers.

Fixes for Windows is Loading Files Loop

Important
Before starting, note that you should have a corresponding Windows installation media, be it a bootable USB drive, CD or DVD disc. And make sure the bootable disk is set up as the first in the BIOS boot sequence. If you don't have the CD/DVD or USB boot drive, visit Microsoft's page about how to create Windows 10 installation media (www.microsoft.com/en-us/software-download/windows10) for help.

Whether the 'Windows is loading files' loop is due to BOOTMGR damage or problematic computer drivers, you can apply the following solutions to fix it.

Method 1. Run Startup Repair

The first tip we recommend you try is to perform Startup Repair with the Windows installation disc.

Step 1. Insert your Windows 7/Vista installation disc to your computer.

Step 2. Start your computer and boot from your installation DVD.

Step 3. Select 'Repair your computer' in the Windows Welcome screen.

Step 4. Choose your corresponding OS. When you see the System Recovery Options, choose 'Startup Repair'.

Step 5. Wait for the repairing process to finish. After that, restart your computer.

If 'Startup Repair' cannot fix your PC that is stuck at the 'Windows is loading files' screen, continue to try the 'System Restore' option.

Method 2. Update Computer Drivers

Device drivers server as the communication media between your Windows OS and the device (motherboard, video card, sound card, printer, keyboard, mouse, etc.). Computer and hardware manufacturers always include a group of drivers for different hardware devices, like driver CD or DVD. The driver related problems can also be fixed by updating the drivers. To update drivers on a computer that cannot boot, you need to enter the Safe Mode. Safe Mode starts your computer with only necessary drives and services. By doing so, it limits your Windows operations to basic functions, which can serve as a troubleshooting function.

Step 1. Restart your computer. Once it starts, press 'F8' in 1-second intervals until you see the Windows logo.

Step 2. Then you will see the menu of 'Advanced Boot Options'. Under it, choose 'Safe Mode'.

Step 3. Insert your driver CD/DVD and find the drivers.

Step 4. Run the .exe file or setup file in the driver folder and follow to install the driver. If there is a .inf file only, you can install the driver using the .inf file.

Method 3. Check HDD and RAM

A problematic hard disk or RAM is also likely to cause the 'Windows is loading files' loop. If you have more than one hard disk or RAM memory stick on your computer, you can try to remove the additional devices and restart your computer.

Method 4. Reset BIOS or Update BIOS

According to user feedback, it's also helpful to reset BIOS to its default settings or updating BIOS to the latest version. Here we will show you the way to reset BIOS:

Step 1. Restart your computer.

Step 2. Press the proper key to enter BIOS. (Depending on the computer you are using, the keys to enter BIOS vary.)

Step 3. Find the 'Setup Defaults' option. It may be called Load Default, Load BIOS Defaults, Load Default Settings, Load Setup Default or something similar.

Step 4. Save the changes and exit BIOS.

Method 5. Boot into Safe Mode

If you have recently installed new programs or drives on your computer before the 'Windows is loading files' error happens, you can take a chance to remove the program or drive by booting into Safe Mode.

Step 1. Restart your computer. Once it starts, press 'F8' in 1-second intervals until you see the Windows logo.

Step 2. Then you will see the menu of 'Advanced Boot Options'. Under it, choose 'Safe Mode'.

Step 3. Uninstall the suspicious programs or drivers that lead to your PC stuck at 'Windows is loading files'.

Step 4. When you have finished troubleshooting, repeat the first step and choose 'Start Windows Normally' under the 'Advanced Boot Options'.

Tip
There are 'Last Known Good Configuration (advanced)' and 'Disable automatic restart on system failure' options under Advanced Boot Options. You can also try to apply these options to have a try.

Method 6. Run bootrec

Bootrec, also called bootrec.exe utility, is a tool provided by Microsoft in Windows Recovery Environment. When your computer fails to start, bootrec.exe can be used to fix the Master Boot Record (MBR), Boot Sector, Boot Configuration (BCD), and boot.ini.

Step 1. Insert your Windows 7/Vista installation disc to your computer.

Step 2. Start your computer and boot from your installation DVD.

Step 3. Chose 'Command Prompt'.

Step 4. Enter the following command one by one:

  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /fixmbr
  • bootrec /rebuildbcd
  • Exit

Step 5. Restart your computer.

Method 7. Run Chkdsk

CHKDSK is a command that can check and repair errors founded in a disk. As mentioned above, a problematic hard disk is likely to lead to the 'Windows is loading files' error. Thus, it is useful to run CHKDSK to repair your disk errors.

Step 1. Insert your Windows 7/Vista installation disc to your computer.

Step 2. Start your computer and boot from your installation DVD.

Step 3. Chose 'Command Prompt'.

Step 4. Type chkdsk c: /f and hit 'Enter'. (Replace 'c' with your system partition.)

Step 5. Enter exit and restart your computer.

Method 8. Reinstall Windows

If none of the solutions above works to fix the 'Windows is loading files' error, the last solution provided is to reinstall Windows. Generally speaking, reinstalling Windows won't lead to data loss. But in rare cases, OS reinstallation may cause data loss to your system partition. Thus, it's necessary to keep the data on your system partition safe before the operation. Here EaseUS bootable data recovery software can help access data without OS! With it, you can rescue data and save it to a safe place like an external disk or USB device, even when your PC won't boot into Windows.

Download the EaseUS bootable data recovery software and follow the guide below to solve your problem.

To export data before fixing Windows is loading files stuck loop by reinstalling Windows:

Step 1. Create a bootable disk.

Prepare an empty USB. If you have important data on it, copy the data to another device. When you create a bootable disk, the data on the USB will be erased. EaseUS Data Recovery Wizard WinPE Edition will help you create a bootable disk. Connect the USB drive to PC, launch EaseUS Data Recovery Wizard WinPE Edition. Select the USB drive and click 'Proceed' to create a bootable disk.

Step 2. Boot from the bootable USB.

Connect the bootable disk to PC that won't boot and change your computer boot sequence in BIOS. For most users, it works well when they restart their computer and press F2 at the same time to enter BIOS. Set to boot the PC from 'Removable Devices' (bootable USB disk) or 'CD-ROM Drive' (bootable CD/DVD) beyond Hard Drive. Press 'F10' to save and exit.

Step 3. Recover files/data from a PC/laptop hard drive that won't boot.

When you boot from the USB, you can run EaseUS Data Recovery Wizard from the WinPE bootable disk. Select the drive you want to scan to find all your lost files.

Click Scan to start the scanning process.

Recover data from the computer or laptop. After the scan completed, you can preview all recoverable files, select the targeted files, and click the 'Recover' button to restore your files. You'd better save all of the recovered data to another place to avoid data overwriting.

Now you can reinstall Windows without worrying about any data loss:

Step 1. Insert your Windows 7/Vista installation disc to your computer.

Windows 10 Stuck On Just A Moment After Install

Step 2. Start your computer and boot from your installation DVD.

Step 3. Select a keyboard method and choose a language you prefer. Click 'Next'.

Step 4. Choose 'Install Now'.

Step 5. Follow the wizard to finish the installation process.

The Bottom Line

Windows 10 Stuck On Just A Moment

The 'Windows is loading files' error generally occurs on computers running Windows 7 or Windows Vista. Driver issues and corrupted BOOTMGR are the two main causes of the problem. All the solutions above are worth trying. If you are worried about data loss, don't hesitate to use EaseUS data recovery software to access and recover your computer files when your computer cannot boot.





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